
A best-practice framework for
leadership in schools developed by
education leaders.
A framework to ensure all support staff in schools (including bursars, maintenance, assistants, technicians, office staff, etc) have access to quality professional development and can help create a culture of continual improvement.
The
Forgotten
Cohort

As a major cog in how schools work it is surprising how little focus is given to this incredibly important cohort of professionals within the system. We looked at what the research and standards tells us about support staff around the world in education and other industries. We conducted workshops all around Australia with leaders, bursars, library staff, teaching aids, office staff, IT, and maintenance staff (to name a few) all getting an opportunity to have input into the framework. What we built was a best-practice framework for professional staff working in schools, which reflects the importance of their work.
A Unique Approach
Unlike other solutions we don’t stop at feedback and goal setting. Our portal enables leaders to plan and track activities towards meeting their goals.

Through the year leaders follow our continual improvement methodology.

Our framework for support staff was built by professional staff all around Australia.

You can’t improve what you don’t know. Leaders collect 360 feedback on how they are going from the people that matter.

Set a S.M.A.R.T. development goal. After reflecting on their feedback support staff come together to set a development goal and collaborate with each other.

In the EI GROW portal leaders can reflect on their progress. They can also record activities they have tried, learnings gained from peers, and the output of coaching/mentoring conversations.

Support Staff can, if they want, get progress feedback on the area they have been working on. A smaller set of surveys is used to get progress feedback. Support Staff can compare how they have progressed.

We’ve made the process simple enough to use annually. Allowing your school to continually drive improvement.